The game has something considered as a 'staff positions' such as Desk Lord, Council member and Player Representative. The Desk lord handles XP and sheet updates. The council member handled voting within OWBN. The Player Rep is a means with which players can have a neutral third party when deal with problems with other players or problems with the staff.
Another position with in the game is referred to as Narrators.
A narrator is someone who wishes to assist the staff either because they want to become storytellers or because they wish to support the game. Narrators are picked by members of staff to represent them.
A narrator can run small scenes that are not meant to be life threatening, one shot plot ideas. It is an option when the staff is busy and there are people just sitting around looking board for a narrator to walk up and go, "Hi, I'm Bob the storyteller's narrator, you guys want to go look for trouble?" They then run that small scene and are expected to let at least their storyteller but ideally all of staff what they ran and for who.